At Dilkhush (dilkhushfoods.com), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://www.dilkhushfoods.com, use our services, or interact with us in any way.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Information
We may collect the following personal information when you register, place an order, subscribe to our newsletter, or interact with our services:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party providers)
b. Non-Personal Information
We may also collect non-identifiable information including:
- Browser type
- IP address
- Device type
- Pages visited and time spent on the site
- Referral URL
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To provide customer service and respond to inquiries
- To send updates, newsletters, and promotional materials (only with your consent)
- To improve our website and services
- To detect and prevent fraudulent or unauthorized activity
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share information with:
- Trusted third-party service providers (e.g., payment processors, delivery partners)
- Legal authorities, if required by law or to protect our rights
All third-party partners are required to maintain the confidentiality of your information.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve site functionality and performance
- Analyze user behavior and traffic
- Remember user preferences
You can control cookie settings through your browser preferences.
5. Data Security
We use industry-standard security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us at support@roop.com.bd.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
8. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.